A good ebay experience!

Published January 27, 2007 by tsh

One of the casualties from my recent trip to France was the plastic tamper which came bundled with my espresso machine, so it was off the eBay.co.uk
for a replacement. I found a nice solid aluminium version and duly ordered it from www.wogancoffee.co.uk. It didn’t turn up, I just got a note from the post office saying I had a letter with insufficient postage. Que a trip into town, and £2.50 extra postage. I mentioned this in my ebay feedback (after ticking the ‘good’ box), only to receive an email apology, a free teabag squeezer and a free espresso machine cleaning brush – which I think easily covered the inconvenience! Best customer service I’ve seen all year!

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